Purchase and Renewal Conditions: By joining a plan for yourself or on behalf of a minor child for whom you are a parent or legal guardian, you confirm that you are at least 18 years old and you authorize myDOCTORplan™ to charge your credit card or checking account for the plan you have selected. This charge shall automatically renew at the end of your membership term, and your credit card or checking account will be automatically charged for the appropriate amount, until you notify myDOCTORplan™ in writing that you wish to cancel the plan. By joining you indicate you have read and agree to the terms and conditions of the plan.
Termination Conditions: myDOCTORplan™ and RelyMD reserve the right to terminate plan members from its plan for any reason, including non-payment. If myDOCTORplan™ terminates the plan or your membership for a reason other than non-payment, you will receive a pro-rata refund of your membership fees.
Cancellation Conditions: You have the right to cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less the processing fee, if applicable. If for any reason during this time period you are dissatisfied with the plan and wish to cancel and obtain a refund, you must submit a written cancellation request. myDOCTORplan™ will accept cancellation requests at any time and will stop collecting membership fees in a reasonable amount of time, but no later than 30 days after receiving a cancellation notice. Please send a cancellation letter and a request for refund with your name and member ID to myDOCTORplan™, 113 North Park Ave, Calhoun, GA. 30701 or fax to 706.602.3445. You may also submit cancellation requests by email: firstname.lastname@example.org. When you cancel, you will continue to have access to the plan for the remainder of the period for which you have paid; your membership will terminate at the end of that period. The preceding sentence does not apply to quarterly, semi-annual or annual memberships in FL, ND and OK, where you will receive a pro-rata refund whenever you cancel.
Description of Services: Please see the enclosed materials for a specific description of the programs included in your plan.
Complaint Procedure: If you would like to file a complaint regarding your plan membership, you must submit your complaint in writing to: myDOCTORplan™, 113 N. Park Ave, Calhoun, GA 30701. You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution process, if you remain dissatisfied you may contact your state insurance department.